We offer a 25-year product and application warranty as standard on all installations completed by an accredited Excel Partner.
The Excel warranty covers:
All warranties are processed through the online warranty system located in the Excel Partner area of the website and are typically processed in 5 working days.
The Excel 25-year product and application warranty is only available when systems are designed, installed, and tested by Excel Partners with current training certification in place.
Warranties are issued only after an audit of test data, and at the discretion of the Excel technical support team at a site audit. In all cases, 100% of the links which require warranty support must be tested. You can see a full list of approved testers here.
With a focus on system performance, independent verification and a 25-year product and application warranty, when installed by an accredited Excel Partner, it’s easy to see why this is the system of choice across so many organisations and different vertical markets.
This brochure details the features and benefits available through participation in the partner programmes, together with the level of commitment required to achieve and maintain a particular level of partner accreditation.
Further information about Excel’s System Warranty can be found online in the Excel Encyclopaedia. The Excel Encyclopaedia is a comprehensive document that aims to educate installers, designers and consultants about structured cabling as well as providing details about the complete Excel range. It also includes useful documents such as tender responses, white papers and much more.
